Privacy Policy

Last Updated: August 20, 2026

At Galaxy Enterprises, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website, contact us, request a quotation, or use our products and services.

1. Information We Collect

We may collect the following information when you interact with our website or contact us:

  • Full name
  • Company name
  • Email address
  • Phone number and WhatsApp number
  • Business and shipping address
  • Product requirements and specifications
  • OEM and Private Label requirements
  • Information submitted through inquiry and quotation forms
  • Any other information you voluntarily provide to us

We may also automatically collect limited technical information, including your IP address, browser type, device type, operating system, pages visited, and general website usage information.

2. How We Use Your Information

Galaxy Enterprises may use your information to:

  • Respond to inquiries and quotation requests
  • Provide product information and manufacturing support
  • Process and manage orders
  • Coordinate shipping and delivery
  • Provide OEM and Private Label services
  • Communicate with you regarding products and services
  • Improve our website and customer experience
  • Maintain business and customer records
  • Prevent fraud, misuse, and unauthorized activity
  • Comply with applicable legal requirements

We use personal information only for legitimate business purposes and as permitted by applicable law.

3. Information Sharing

Galaxy Enterprises does not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers, logistics companies, payment providers, technology providers, or business partners who help us operate our business and fulfill your requests.

We may also disclose information when required by law, legal proceedings, regulatory authorities, or when necessary to protect our rights, property, customers, or business.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website performance
  • Understand website usage
  • Improve our services and user experience

You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect some website functionality.

5. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Complete business transactions
  • Maintain business records
  • Resolve disputes
  • Comply with legal obligations
  • Protect our legitimate business interests

When information is no longer required, we may securely delete or anonymize it where appropriate.

7. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

Galaxy Enterprises is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of any external websites you visit.

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request restrictions on certain processing activities
  • Object to certain uses of your information
  • Withdraw consent where processing is based on consent

To exercise any applicable privacy rights, please contact us using the information below.

9. Children's Privacy

Our website and services are intended primarily for businesses, distributors, importers, wholesalers, healthcare organizations, and general audiences.

We do not knowingly collect personal information from children.

10. Business Communications

When you submit an inquiry, request a quotation, or contact Galaxy Enterprises, we may use the information you provide to respond to your business request.

We may contact you by email, telephone, WhatsApp, or other communication methods you provide.

You may request that we stop sending non-essential marketing communications at any time.

11. Changes to This Privacy Policy

Galaxy Enterprises may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.

Any updates will be published on this page with a revised Last Updated date.

We encourage visitors to review this page periodically to remain informed about how we protect personal information.

12. Contact Us

If you have questions about this Privacy Policy, our data practices, or how your information is handled, please contact us:

Galaxy Enterprises

Address:
Small Industrial Estate,
Sialkot 51310, Pakistan

Phone / WhatsApp:
+92 300 1234567
(WhatsApp Available)

Email:
info@galaxyenterprises.com

We are committed to protecting your privacy and maintaining your trust as a reliable manufacturer and supply partner for healthcare instruments worldwide.